Saturday, May 14, 2011

Open Source CRM Solution with SugarCRM

Customers undoubtedly rule the market place. They are the life blood of business. And maintaining healthy relationships with them is fruitful for businesses. They can make and mar your business. A number of customer relationship management solutions exist over the web. But, one open source has clearly notched the top position and that is SugarCRM. 


SugarCRM is a web based CRM solution written in PHP. SugarCRM is available in different "Editions" ("Community" (free), "Professional", and "Enterprise"). Sugar CRM is very powerful & popular customer relationship management software. It is very flexible and hence, provides a perfect platform for Sugar The software is available in four versions such as SugarCRM Community Edition, Sugar Express, Sugar Professional and Sugar Enterprise.


 It provides basic CRM functionality such as lead tracking, sales management, project management, issue tracking and other interesting features.
Its powerful functionality and intuitive user interface provides a gateway to all CRM applications thereby enabling organizations to migrate to SugarCRM for expanding their customer base. Sugar CRM takes business to a new level by integrating the enterprise server software sales model with that of a software-as-a-service model.  


SugarCRM can be easily adapted to all types business environment. Since its launch is 2004, SugarCRM has become one of the favorites among businesses across the globe. It has easy to user browser based interfaces that can be easily customized to meet the unique requirements of individual organizations. Being an open source off-the-shelf-application, a wide variety of plug-ins and module are available, which can be integrated with the basic SugarCRM application to enhance its functionalities. 

The plug-ins is available through the SugarCRM support group, the Sugar Network. They can be can be easily integrated with the Sugar Open Source and Professional editions enabling them to be upgraded to the Sugar Enterprise edition. SugarCRM Development has become the favourite of web developers across the world due to its rich features and advanced functionalities.

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